Features

Pooper Scooper Software Features

Every feature in Pooper Scoop HQ is aimed at running recurring dog waste removal routes: scheduling, dispatch, route optimization, a technician app, a client portal and billing.

Recurring job management

Create one-time or recurring jobs (weekly, bi-weekly or a custom frequency), pick start dates, assign a technician and client, attach the location, and add line items and notes such as gate codes or "dog inside on Tuesdays."

• One-off and recurring jobs
• Weekly, bi-weekly and custom frequencies
• Line items, notes and locations per job
• Unlimited jobs on every plan

Dispatch board and scheduling

See every technician's day and the visits coming up in one calendar. When someone is out sick, reassign their stops without rebuilding the week by hand.

• Team schedule calendar
• Upcoming visits by date range
• Reassign visits between technicians
• Automated notifications

Route optimization

Plot each day's stops on a map and optimize the order to cut drive time. The route manager also flags addresses that are missing, duplicated or hard to geocode, so problems show up before the truck leaves. (Growth plan.)

• Map view of daily stops
• Optimized stop order
• Missing and duplicate address warnings
• Directions for each job

Technician app

Scoopers get a simple date-based schedule on their phone. They can expand a visit for its notes, get directions, check in and out, and mark the visit complete, all from the yard.

• Phone-friendly daily schedule
• Check-in / check-out time tracking
• Visit completion
• GPS and activity logs

Client portal

Give customers a login where they can see their scheduled visits, service history and invoices. Fewer "did you come today?" messages, and a more professional look.

• Visit and service history
• Invoice access
• Online payments
• 24/7 self-service

Invoicing and online payments

Build itemized invoices with due dates, share them with customers, track paid and finalized status, and take card payments through Stripe or Square. (Online payments are on the Growth plan.)

• Itemized invoices with due dates
• Stripe and Square payments
• Paid / finalized tracking
• Payment reminders

Advanced search

Find any job or visit by technician, client, date range or event, so a billing dispute or a "you missed my yard" complaint takes seconds to check.

• Search by technician or client
• Search by date range
• Search events inside jobs
• Filter by status

What's included on each plan